Www Homedepot Com Home Depot Near Me Website (2024)

FAQs

How do I resolve an issue with Home Depot? ›

We're Here to Help. For Store Related Issues and Questions: Please call us at 1-800-HomeDepot to speak directly with a Customer Care Store Specialist about your issue or send us an email using the form below.

Home Depot's complaint department will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of Home Depot's response when the BBB receives it (or notified that they received no response).

Home Depot is mainly owned by institutional investors, who own around 70% of shares. The largest shareholders in December 2023 were: The Vanguard Group (9.49%)

On the product page- Click the “Write a Review” link at the top of any product page or the orange “Write a Review” button in the Customer Reviews section near the bottom of the same page. My Account- Sign into your My Account profile, then click CONTRIBUTE & SHARE > Write a Review on the left side of the page.

For immediate assistance, contact our Customer Service department at 1-800-HOME DEPOT (466-3337) to speak with one of our representatives. Use our Store Finder to locate your nearest Home Depot, where you can get help from our friendly associates and even attend in-store workshops.

90 Days. Most merchandise can be returned within 90 days with proof of purchase to The Home Depot unless noted below. The Home Depot reserves the right to decline returns where a product does not have a manufacturing defect but has been damaged by the customer, or to prevent fraud or abuse.

Home Depot Weaknesses

Home Depot faces stiff competition from other home improvement retailers, such as Lowe's, which can impact its market share and revenue. The intense competition pressures Home Depot to continually innovate and differentiate itself to attract and retain customers.

The Home Depot has been recognized on Fortune's 2023 Most Admired Companies list, ranking #1 in the specialty retail category and #20 overall.

MATT CAREY NAMED EVP OF CUSTOMER EXPERIENCE, FAHIM SIDDIQUI NAMED EVP AND CIO. ATLANTA, April 19, 2022 – The Home Depot^®, the world's largest home improvement retailer, today announced that Matt Carey has been named executive vice president (EVP) of customer experience, effective immediately.

In a survey carried out in 2023, The Home Depot ranked fifth amongst leading American retailers, with estimated retail sales of over 146 billion U.S. dollars. In this same survey, Lowe's Companies, Inc. ranked ninth, with estimated retail sales amounting to over 89 billion U.S. dollars.

Which is cheaper Lowes or Home Depot? ›

Home Depot tends to have a wider variety of exclusive products sold for slightly lower prices on average, while Lowe's brands seem to be more focused on stocking high-quality tools that first-time DIYers often require.

Lowes was founded in 1946, The Home Depot in 1978. Despite that 32 year head start, Lowes has consistently lost ground to The Home Depot for several years, now running a distant second nationally in the big box hardware category.

Log into your Google account, and search for the business you want to review. Find the reviews area (next to the star rating in your search results, or under the establishment's name in the sidebar in Google search) and click on the blue font that says “WRITE A REVIEW.”

Home Depot does not guarantee that you will have any recourse through Home Depot to edit or delete any content you have submitted. Ratings and written comments are generally posted within two to four business days. However, Home Depot reserves the right to remove or to refuse to post any submission for any reason.

Getting your refund is easy. For the quickest refund, just bring your return items back to the store. For returns sent to us by mail or carrier, we'll process your refund after we receive and verify your return. It typically takes about 7 business days to process your return.